Messaging made easy.
For developers, by developers

Flowroute's SMS capabilities can easily be integrated into applications via an API to create seamless customer experiences that deliver intelligent, personalized text interactions.

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SMS FEATURES

Be better than your competition

Implement Flowroute's carrier-grade SMS capabilities for real-time communications and an enhanced customer experience.

Toll-free & long code messaging

Flowroute's toll-free and long code messaging allows customers to engage in conversational SMS communications with a dedicated and identifiable phone number.

Provision numbers on the fly

Provision text-enabled long code or toll-free phone numbers through the Flowroute API or manage portal.

Immediate access to SMS records

Troubleshoot messaging errors and maximize SMS deliverability with the use of Delivery Receipts.

COMMUNICATE WITH MESSAGING

You’re losing your voice with customers if you don’t offer SMS as a communications channel

Break down the communication barriers with intelligent, contextual
SMS interactions.

  • Appointment Reminders
    Utilize SMS capabilities to automatically send a reminder or confirmation, and manage cancellations and rescheduling with two-way SMS messaging.
  • Call Masking
    Bridge your users texts and calls through an intermediate Flowroute phone number. Keeping buyers' and sellers' personal numbers private.
  • Contact Center
    Give customers the option to text questions for automated responses, or to start a conversation with an agent.
  • Get Feedback
    Monitor customer satisfaction by automatically sending a survey to a customer after a support interaction.

CASE STUDIES