Messaging made easy
For developers, by developers

Flowroute has launched its new SMS capabilities, enabling developers to simplify the integration of text messaging into their offerings. By unifying calling and messaging on a single phone number, through one provider, with a single API, companies are able to create seamless customer experiences that deliver consistent, personalized interactions leveraging both voice and text-based communications.

calling center headset

SMS Features

Utilize Flowroute’s carrier-grade SMS capabilities to communicate with customers using existing toll-free and long code numbers in the US and Canada.

Toll free and long code messaging

Configure SMS functionality of any toll-free or local number you own immediately.

Immediate access to SMS records

Review your detailed SMS statistics and records usage in real-time through the manage portal. Receive detailed information including message direction, message status, billing info, timestamps, and content of the message.

Customized routing

Provides real-time control over how SMS messages are routed through customizable web hooks to ensure streamlined delivery at the account or individual number level.

Real-time provisioning

Real-time searching and provisioning of phone numbers through the Flowroute API or manage portal to allow your apps and services to immediately scale.

Use cases


Contact center

Give customers the option to text questions for automated responses, or to start an SMS conversation with an agent.


Appointment reminders

Utilize SMS and Voice capabilities to automatically send confirmations, handle cancellations, reminders and rescheduling with two-way SMS and Voice.


Peer to Peer Call masking

Create user-centric calling and messaging experiences that maintain the privacy of both parties by masking phone numbers when appropriate. Businesses can dynamically provision phone numbers as needed.