Customized pricing for your cloud communications needs

Competitive calling and messaging pricing based on your specific communications use case

Contact Sales


Local inbound / origination

Fixed phone number charges

Fixed phone number charges include the non-recurring setup charges and recurring monthly charges associated with phone number subscriptions. Inbound call rates are listed separately.

Qty Setup Per Month
1 $1.00 ** $1.25
20-block * $19.95 ** $19.95
100-block * $49.95 ** $79.95

non-recurring charge

monthly-recurring charge

* Blocks can only consist of contigous phone numbers

** Pricing starting at

Inbound call rates

Only pay for minutes you use. With no limit on simultaneous calls, you instantly adapt to occasional or seasonal bursts in traffic. Billed in 60-second increments.

Billing Option Incremental Rate
Per minute $0.012 / minute
Local number portability orders

Number Portability allows telephone numbers residing with your existing provider to be transferred to the Flowroute network. Price breaks may be offered for large orders on a case-by-case basis.

Port Order Phone Number Setup Charge Phone Number Per Month
First Number $7.50 $1.00 $1.25
Additional Numbers * $7.50 / number $1.00 $1.25

* All numbers per port order must either be contiguous or be in the same ratecenter. Additional numbers that are not contiguous or not in the same ratecenter must be created as a separate port order.

Cancellation and fees

Port order cancellation fees only apply to port orders that have gone through the submitted status. All port orders in the pending or processing status can be cancelled without a fee.

Qty Local Port Order Toll-Free Port Order
Cancellation fee* $10.00 / number $0.00 / number
Expedited cancellation fee $100 / number $0.00 / number
Number slam $300.00 / number $300.00 / number

*If a port order is cancelled, then resubmitted, you will need to re-pay the porting fee.


Toll-free Inbound / Origination

Single toll-free phone numbers

Utilize an 800 number as an easy and low-cost way for others to call you for free.

Billing Option Setup Charge Monthly Recurring Charge
Per-minute * $1.00 ** $1.25 / month
Dip charge $.0053 per call

* Toll-free phone numbers are billed per-minute.

** May vary depending on the desirability of the phone number pattern. Actual price is confirmed at the time of purchase for each phone number

Inbound call rates

Your rate per minute (RPM) will vary, depending on where the call originates and where the call terminates. Check out the detailed rate sheet for more information.

Please see the inbound toll-free rates page for detailed breakout
Toll-free number portability orders

Number Portability allows telephone numbers residing on other providers to be transferred to the Flowroute network.

First Number Incremental Rate
$0.00 ** View inbound toll-free rates

* Price breaks may be offered for large orders on a case-by-case basis.

** Standard phone number setup charges apply at the time of port order activation.



E911 charges

Quickly setup E911 service to automatically associate a physical address with the calling party's telephone number.

Monthly Recurring Charge
$1.39 / month per phone number association



CNAM Charges

Setup CNAM (caller ID name) to deliver identity information associated with each of your phone numbers.

CNAM Lookup CNAM Storage
$0.0039 per lookup Free


Outbound / Termination

Outbound & termination charges

Make calls to anywhere in the world. Check out the detailed outbound rates for more information as rates vary in each country.

Please see the outbound rates page for detailed breakout.



Long code SMS

Configure SMS capabilities to your local number through an API or online portal.

Inbound Message Outbound Message
$0.004 $0.004
Toll-free SMS

Use toll-free phone numbers to communicate with your customers through SMS.

Inbound Message Outbound Message
$0.0075 $0.0075

Note: For details on how concatenation works, please visit our developer portal


Taxes, fees & surcharges

Flowroute assesses a Federal Universal Service Fund (FUSF) charge on non-exempt accounts for interstate and international telecommunications services. These charges, as applicable, will appear as separate line items on your bills in accordance with Federal Communications Commission guidelines. Carriers and service providers that resell Flowroute’s services may be exempt from Flowroute’s FUSF charges. You will be required to complete our FUSF “Exemption Certificate” in order to claim an exemption from Flowroute’s FUSF charges. All claimed exemptions are subject to verification by Flowroute.

For more information about FUSF contribution requirements, please see the links below.