Who We Are
Meet our team, the people who
make the magic happen
Flowroute is not only a team of thinkers and innovators, we’re culture inspired and passionate about perfecting communication driven applications.
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Bayan Towfiq
CEO
Bayan has been an entrepreneur and telecommunications expert since 2005. He has over 15 years of experience in Telephony, Software Architecture, and Vulnerability Development. Bayan’s vision for the future of telecommunications keeps him actively involved in regulatory matters at the FCC. In 2014 he was elected to the board of SMS/800 (SOMOS), which oversees policy, administration, and routing for Toll-Free Numbers in North America on behalf of the FCC. He also sits on the board of Tech for America (T4A.org), and is on the board of the Seattle Symphony. Bayan holds a BS in Physics and BS in Information & Computer Science from the University of California, Irvine.
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Eric Harber
President & COO
Eric is a serial business builder who has a passion for customers and scaling high-growth technology companies. As the President & COO, he is responsible for product development, sales and marketing, customer support, and administration. Prior to Flowroute, Eric headed up global product and marketing in Amazon’s Local Commerce group. Before joining Amazon, he served as the President and COO at Hipcricket, taking the company public, and eventually selling the company. Harber served as VP of Corporate & Business Development at Qpass where he helped sell the company to Amdocs. Eric has a BS in Engineering from Stanford and his MBA from Duke.
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Sean Hsieh
Product Development
Sean has been working in IP-based telecommunications since 2005, and started his career in web service development over 15 years ago. Sean has an extensive background building scaled web applications and server-based processing of multimedia for real-time streaming, serving hundreds of thousands of concurrent sessions. At Flowroute, Sean manages product strategy and ensures user focused development and execution. His marketing and design talents have served Fortune 100 companies including Apple, Linksys (Cisco), and Motorola, pushing forward new marketing ventures and fostering rapid growth. Sean holds a BS in Information & Computer Science from the University of California, Irvine.
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Mehul Maru
Carrier Relations
Mehul is responsible for management of global carrier partnerships, vendor sourcing, telecom cost/profit and business relationships for telecom infrastructure at Flowroute. Mehul brings many years of operations, sales/marketing, and senior leadership experience in international wholesale/retail carrier voice, mobile services, and media/advertising. Prior to Flowroute, Mehul managed a telecom and media consulting business in Asia and headed up the global carrier sales and operations organizations for several multinational Telecom carriers. Mehul holds an MBA from the Asian Institute of Management in Manila, Philippines and has also received MA and BA degrees from the University of Michigan, Ann Arbor.
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William King
Architecture
William is responsible for the strategic technical direction, technical culture, product architecture and patent strategy and execution. Prior to Flowroute, William ran his own consulting company Quentus Technologies for eleven years where he redeveloped architecture for high scale geographically dispersed telecommunication (and genomics) networks for clients including Barracuda Networks, FreeSWITCH Solutions, Silent Circle, Portugal Telecom, and Monsanto. His breadth of technical expertise to optimize systems and human-level processes for businesses in the telecommunications, genomics, high-performance computation, and distributed processing industries.
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Dave Rich
Product Management
Dave is responsible for Flowroute’s overall product strategy, market validation, and voice of the customer. He brings deep experience in the software, speech and telephony industries. Prior to Flowroute, Dave was the GM of Knurld, a public API voice biometrics service, and CEO of LumenVox, a leading speech automation solutions company. He has also held senior leadership positions at Jott Networks, Nuance Communications, and American Airlines, where his team developed and operated multiple telephone networks and call distribution platforms. Dave holds a BA from Pacific Lutheran University in History, German, and Business, an MBA from the University of Michigan, and was a Fulbright Scholar at the University of Freiburg in Germany.
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Darach Beirne
Customer Success
Darach joins Flowroute as the Vice President of Customer Success. He brings over 20 years experience building and leading customer support, customer success, professional services, and sales engineering teams for providers such as Contenix, Huawei/3Leafsytems, InQuira, Siebel/Scopus and Ingres.
