SMS Text Messaging | SIP Trunking, Voice, and Messaging

Messaging made easy.
For developers, by developers

Flowroute's SMS capabilities can easily be integrated into applications via an API to create seamless customer experiences that deliver intelligent, personalized text interactions.

SMS FEATURES

Create meaningful communications experiences with SMS

Integrate Flowroute's carrier-grade SMS capabilities for real-time communications and an enhanced customer experience.

Toll-free & long code messaging

Flowroute's toll-free and long code messaging allows customers to engage in conversational SMS communications with a dedicated and identifiable phone number.

Provision numbers on the fly

Provision text-enabled long code or toll-free phone numbers through the Flowroute API or manage portal.

Immediate access to SMS records

Troubleshoot messaging errors and maximize SMS deliverability with the use of Delivery Receipts.

COMMUNICATE WITH MESSAGING

You’re losing your voice with customers if you don’t offer SMS as a communications channel

Break down the communication barriers with intelligent, contextual
SMS interactions.

  • Appointment Reminders
    Utilize SMS capabilities to automatically send a reminder or confirmation, and manage cancellations and rescheduling with two-way SMS messaging.
  • Proxy Number Messaging
    Bridge your users texts and calls through an intermediate Flowroute phone number. Keeping buyers' and sellers' personal numbers private.
  • Get Feedback
    Monitor customer satisfaction by automatically sending a survey to a customer after a support interaction.
  • Two-factor Authentication
    Use SMS to send a security code for two-factor Authentication (2FA) in your app.

CASE STUDIES

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West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.
For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000.

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