Communication Service Providers | SIP Trunking, Voice, and Messaging

Your trusted partner for innovation

We make it easier for businesses who operate their own real-time communications solutions to succeed as they push the envelope of performance and functionality. We do that by offering the responsiveness, expertise and reliable network needed to innovate faster.

EXPERTISE YOU CAN USE

Our telecom software expertise leads to your improved implementations.

Rare expertise

Flowroute’s architecture represents the best approach to bridging telecom and Internet real-time communications. We readily share our rare software telecom expertise plus the know-how to move telecom infrastructure into the cloud.

Speed and transparency

We operate with the speed and openness of a cloud software company first, and unlike any carrier you’ve worked with before.

Forward-looking solutions

Unlike other carriers, we are not vested in the status quo. We win from being a positive change agent with our customers.

  • "Flowroute helped us remove the typical hurdles associated with launching new telecom-related capabilities, such as MMS.”

    Jeff Hodson, Senior Director of Zang Cloud

  • "The tools Flowroute has implemented into their online portal gave us peace of mind that any potential attacks would be thwarted and limit our potential exposure to fraud."

    Darren Schreiber, CEO at 2600Hz

SIMPLIFIED OPERATIONS

Integrate with our real-time communications infrastructure to simplify your operations.

Self-service phone numbers and trunks

There are no contracts required with Flowroute, so you are commitment free and can get started hassle-free.

Faster porting

Flowroute's proprietary porting process and carrier status and relationships ensures faster completion of port orders, typically in 2 weeks or less, and delivered in a scheduled two-hour porting window.

Advanced APIs

Get direct access to call routing, SMS and MMS messaging, detail records and more with our APIs.

MORE RELIABILITY

Improve reliability with failover and business continuity built in.

Failover routes

One a per phone number basis, you can specify additional IP addresses or phone numbers to failover incoming calls to if the primary destination goes down.

Multi-carrier redundancy built in

Flowroute’s patented network can route around other carriers’ outages and degradation. This capability allows Flowroute to help its customers mitigate outage time by quickly detecting network impairments, and re-routing the traffic to successfully complete inbound calls.

HyperNetwork recovery examples

CarrierIssueCauseCarrier ImpactFlowroute Impact
Traditional Carrier 1Call failureFiber cut24 hours32 minutes
Traditional Carrier 2Degraded audioSwitch failure9 hours28 minutes
Traditional Carrier 3Call failureSwitch failure7 hours18 minutes

RESPONSIVE, KNOWLEDGEABLE SUPPORT

An experience that ensures your satisfaction and your success.

Deep expertise

Flowroute's support engineers are fully trained in all aspects of our network as well as a broad range of UC, PBX and call center system technologies.

Award winning support

Flowroute's support team was recognized for a Stevie Award for frontline support two years in a row and has achieved an NPS score of 60+ for the last six months - unheard of in the telecommunications industry.

Predictable porting process

Flowroute's proprietary porting process, carrier status and relationships ensures faster completion of part orders, typically in 2 weeks or less, and delivered in a scheduled two-hour porting window.

Flowroute Outperforms Industry

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