Eastern Management Group: SIP Trunking Customer Satisfaction Survey
Over 2000 SIP Trunking business decision makers were surveyed and 31 SIP trunking providers were evaluated for the recent EMG SIP Customer Satisfaction Report. Out of all 31 providers Flowroute was named the leader in overall customer satisfaction.
The report, researched and developed by the Eastern Management Group, used 10 Customer Satisfaction Measurements to determine industry benchmarks. These measurements are:
- Technology and Product
- Purchase Experience
- Management Tools
- Contact Center Experience
- Overall Satisfaction
- Recommend to a Friend
Download a free copy of the report to see how Flowroute stacked up in each category.