Flowroute Top SIP Trunking Provider in 2019 Customer Satisfaction Report | SIP Trunking, Voice, and Messaging
Flowroute Top SIP Trunking Provider in 2019 Customer Satisfaction Report

Flowroute Top SIP Trunking Provider in 2019 Customer Satisfaction Report

Eastern Management Group (EMG) has ranked Flowroute as top-rated SIP Trunking Provider for 2019 in Customer Satisfaction!

EMG surveyed more than 3,000 IT managers, and asked them to evaluate 29 SIP Trunk Providers based on six Customer Satisfaction Measurements:

  • Technology and Product
  • Purchase Experience
  • Support
  • Management Tools
  • Total Overall Satisfaction
  • Recommend to a Friend

The 29 SIP Trunk Providers were rated in each of the above Customer Satisfaction Measurements using a four-point scale, and compared against the average of all the other providers for each category (industry average). Then, each provider’s total average score was compared against all the others.

Flowroute received four stars in multiple measurements, beating the average in all six categories and coming in ahead of all the other 28 SIP Trunk Providers.

Click here to see how Flowroute stacked up.

“Customers Give Flowroute High Scores in Product Capability”
According to an article published in NoJitter.com regarding this recent SIP Trunking Customer Satisfaction report from EMG, “Customers give Flowroute high scores in product capability.”
  • “Flowroute’s inbound SIP trunking provides unlimited concurrent call capacity. As call volume increases, new trunk instances are dynamically created.
  • Flowroute’s outbound SIP trunking/termination focuses on fraud protection and security capabilities like:
    • Destination restriction
    • Destination whitelisting
    • International toll fraud protection”

Click here to read the full article.

If you are looking for a SIP Trunking provider who has been rated number one in Customer Satisfaction, Contact Flowroute Sales for more information.

For more information about Eastern Management Group’s  “2019 SIP Trunking Customer Satisfaction Survey” and to order the full report, visit the “Flowroute Top-Rated SIP Trunk Provider in 2019” article in No Jitter.

Want to work with a winning company? Contact Flowroute.

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