Before you start your port order, we recommend that you have the following available
- The list of telephone numbers you want to port to Flowroute. You can enter a list of telephone numbers individually or upload a CSV, TXT, XLS, or XLSX file.
- PDF copies of bills from your current service provider for each telephone number you want to port. Copies of bills must be in PDF format for uploading.
- If you are porting multiple numbers from multiple accounts or carriers, you must submit separate port order requests for each account and carrier, as well as separate bills; however, each request can contain multiple numbers for that account or carrier. If you submit a single request containing multiple accounts and carriers, the request can be rejected and returned to you to correct.
Once you have these details, please following the steps provided in this guide.